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Welcome to Inside the Agentic Enterprise

  • Writer: Vivienne Wei
    Vivienne Wei
  • Dec 27, 2025
  • 2 min read

AI is rewriting the rules of business. But leadership—not automation—will decide who wins.


Just last week, 281 people were laid off at a Fortune 100 company—engineers, product leaders, talent executives. Many are now using the very platform they helped build to search for what’s next.


That’s not irony. That’s a signal.


A signal that we’re automating faster than we’re preparing.

Restructuring without reskilling. Deploying AI without a workforce plan. Acting without accountability.


What made this round different—and deeply concerning—was the silence: No message from leadership. No plan. No acknowledgment.


This newsletter was born to counter that.


What is an Agentic Enterprise?


At Salesforce, where I serve as COO for our Unified Agentforce Platform, we’re not just experimenting with AI—we’re operationalizing it.


We’ve deployed Agentforce companywide, adopted AI in 90% of engineering workflows, and adopted tools like NotebookLM and launched programs like AI Thoughtlucks to scale capability with clarity and culture.


We call this model the Agentic Enterprise: A system where automation scales—and so does human agency. Where AI doesn’t just reduce cost—it unlocks potential.


What You’ll Find Here


Each edition of Inside the Agentic Enterprise explores how bold organizations are rethinking power, performance, and people in an AI-first world.

We’ll share:


  • How enterprises are deploying AI agents with intention—not just replacement

  • What it means to lead transparently through tech-driven change

  • The operating principles behind a truly agentic workplace

  • Stories from the ground—like a small business in Buenos Aires scaling with AI-powered financial tools


Why This Matters


The future belongs to those who lead with AI—not just deploy it.


That means building companies where:

  • AI is embedded in strategy, not just workflows

  • Talent is respected, not replaced

  • Leadership is transparent, not transactional


This is the new boardroom equation: AI fluency + people-first design = enduring enterprise value


Let’s explore it—together.


—Vivienne

 
 
 

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